Returns & Refunds
100% Satisfaction Guarantee: Love It or Return It π
Welcome to Careberry! If your purchase isnβt the perfect fit, donβt worry! You have 7 days from the purchase date to initiate a return. No fuss, no stress! π
Return Eligibility: β
- Condition: The product must be unopened and unused, just as you received it. π¦
- Packaging: Items must be returned in their original packaging. π
- Purchase Source: Returns are accepted only for items purchased directly from careberry.in. π
How to Make a Return: π
- Contact Us: Email wecare@careberry.in or call +91 7700 93 2626. π§π
- Reverse Pickup: Weβll arrange for a reverse pickup at no extra cost to you. ππ¨
- Refund Process: After receiving your return, weβll process your refund or exchange within 7 business days. πΈπ©
Refund Options: π°
- Choose a refund via your original payment method or opt for store credit. The choice is yours! π
Cancellation Policy: π«
- Simple Process: Cancel directly through "My Account" or give us a call. Please provide a reason for cancellation. π
- Timing: Cancellations are only possible for orders marked "Ready to Ship". β°
- Availability: Monday to Friday, 9 am-6 pm. ποΈ
Special Situations: π¨
- Defective Items: Report within 7 days for a replacement, refund, or store credit. π
- Change of Mind: Returns are accepted within 7 days, provided everything is in its original condition. π
- Incorrect Item: If not yet shipped, cancel and reorder. If shipped, arrange an exchange upon receipt. β
Exceptions: β
- Sale items are final sale. π·οΈ
- No returns for damaged items due to misuse. π¨
- Allergic reactions do not qualify for returns. π€§
Important Reminders: π
- Avoid imitations by purchasing directly from us. π‘οΈ
- We cannot accept returns for products damaged by the customer. π ββοΈ
- Products incompatible with your skin are not eligible for returns. π«π§΄
FAQs: π€
- Return Window: 7 days from purchase. β
- Received a Faulty Product?: Contact us within 7 days. π
- Changed Your Mind?: Return within 7 days in original condition. π¬
For any further questions, reach out to us at wecare@careberry.in or call +91 7700 93 2626. We're here to help! π